No Refund Policy

All payments made to Morphica are non-refundable. Once a subscription plan (Basic or Pro) has been purchased, no refunds will be issued — whether credits are used or unused.

This applies to:

• Monthly subscription fees (Basic & Pro plans)
• Any credits included in the subscription plans
• Renewals processed through our automated billing system

Subscription Cancellation

• You may cancel your subscription at any time through your account settings.
• Cancellation will stop the next billing cycle from being charged.
• Your subscription will remain active until the end of the current billing period, and you may continue using your remaining credits until expiry.
• Unused credits do not roll over into the next billing cycle once canceled.

Exceptional Circumstances

Morphica may, at its sole discretion, consider exceptions in cases of:

• Duplicate charges or billing errors
• Unauthorized transactions
• Platform-wide outages preventing service usage

Such cases will be reviewed individually, and resolution may include service credit or cancellation of future charges (not refunds).

Contact for Cancellations

For subscription cancellations or billing support, please contact us:

• 📧 support@morphica.studio
• Subject: "Subscription Cancellation Request"

We aim to respond to all cancellation inquiries within 24 hours.

Policy Updates

We may update this Refund & Cancellation Policy at any time. Updates will be communicated by email to registered users and posted on our website with an updated "Last Updated" date.